How To: Check for Active Users in SIPP/SSAS~Pro

A guide for administrators to check if there are any users logged in to the system before stopping the FileMaker Server service.

Step 1: Launching FileMaker Pro

(i) Launch FileMaker Pro from the start menu.

Note: FileMaker Pro can also be launched using the executable file which is normally located in one of the following locations:

C:\Program Files (x86)\FMPRO55\FileMaker Pro.exe

and/or

C:\Program Files \FMPRO55\FileMaker Pro.exe

Note: If you DO NOT receive the window above, jump to 'Step (v)' below.

(ii) Select the 'Open an existing file' radio button.

(iii) Tick the 'No longer show this dialog' checkbox.

(iv) Click the 'OK' button.

(v) Click 'Cancel'.
Step 2: Network Protocol

(i) Select 'Edit > Preferences > Application'

Note: If 'Network Protocol' is already set to 'TCP/IP', click 'Cancel' and move on to Step 3

.

(ii) Click the drop down list against 'Network Protocol' and select 'TCP/IP'.

(iii) Cilck 'OK'.

(iv) Cilck 'OK'.

(v) Select 'File > Exit' to close FileMaker Pro.

(vi) Launch FileMaker Pro again.
Step 3: Remote Connection

Note: If you do not see the window below, select 'File > Open'.

(i) Click the 'Hosts' button.

(ii) Highlight the server name (this is the name in italics with an FM symbol next to the name) and the click the 'Open' button.

Note: You may have more than one server name if you have multiple installations of SIPP~Pro and/or SSAS~Pro.

(iii) Enter the remote administration password.

Note: The default password is ‘delta’. Please contact you system administrator if this has been changed.
Step 4: Sending Messages (Optional)

The ‘Guests’ tab lists all users currently accessing the system. The length of time they have been connected is shown together with how long their login has been idle.

Note: Clicking on the arrow to the left of each user name will list the files which the user is accessing.

(i) Click on the relevant 'Send Message' button in the bottom right of the screen.

(ii) Type a message and click ‘OK’.

Note: The user(s) will see the message appear in their SIPP~Pro or SSAS~Pro system instantly.
Step 5: Disconnecting Guests

You can force a user to disconnect from the hosted files they are accessing.

Note: All guests need to be logged out before you stop the FileMaker Server service.

(i) Select the user from the guest list and click on ‘Disconnect Guest’.

(ii) Type a message that you would like the user(s) to receive.

(iii) Set a timeout period (the user(s) will be forced out of the system at the of this period)

Note: The minimum length of time that can be given is two minutes.

(iv) Click ‘OK’.

Note: The ‘Refresh’ button allows the data being shown within the ‘Remote Administration’ area to be updated.

(v) Once all users have been disconnected, you can then log out of the Remote Administration session by selecting 'File > Exit'.

Note: If you have used FileMaker Pro on a server machine then the Network Protocol settings will need to be set back to 'None' (see Step 2).
Appendix: Folders Tab

The ‘Folders’ tab displays the system folders and the number of files hosted within each folder.

Clicking on the arrows to the left of the folder names will display each file being hosted.
Appendix: Files Tab

The ‘Files’ tab details all of the hosted files and also confirms the number of users accessing each file.

Clicking on the arrow to the left of a file name displays the specific users accessing the file.

How To: Check for Active Users in SIPP/SSAS~Pro

How To: Check for Active Users in SIPP/SSAS~Pro

Appendix: Folders Tab

The ‘Folders’ tab displays the system folders and the number of files hosted within each folder.

Clicking on the arrows to the left of the folder names will display each file being hosted.

Appendix: Files Tab

The ‘Files’ tab details all of the hosted files and also confirms the number of users accessing each file.

Clicking on the arrow to the left of a file name displays the specific users accessing the file.

How To: Check for Active Users in SIPP/SSAS~Pro

How To: Check for Active Users in SIPP/SSAS~Pro

Appendix: Folders Tab The ‘Folders’ tab displays the system folders and the number of files hosted within each folder. Clicking on the arrows to the left of the folder names will display each file being hosted.

Appendix: Files Tab The ‘Files’ tab details all of the hosted files and also confirms the number of users accessing each file. Clicking on the arrow to the left of a file name displays the specific users accessing the file.

Appendix: Folders Tab

The ‘Folders’ tab displays the system folders and the number of files hosted within each folder.

Clicking on the arrows to the left of the folder names will display each file being hosted.

Appendix: Files Tab

The ‘Files’ tab details all of the hosted files and also confirms the number of users accessing each file.

Clicking on the arrow to the left of a file name displays the specific users accessing the file.